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Principal Coordinator, Reconciliation & Control (Work from Home) -id-800

The Reconciliation and Control Team is responsible for monitoring General Ledger health and exceptions across Retail Bank including Branch, ATM, Vault and Back Office.

Role Responsibilities:

  • Reconcile General Ledger activity for both general and complex reconciliations within assigned scope including maintaining GL health

  • Develop Subject Matter Expertise within role

  • Process money movement with accuracy and appropriate support documentation

  • Monitor correspondence and respond timely

  • Report General Ledger exceptions to partner LOB's as needed

  • Contribute to decks/reporting, process documentation and projects as required per leadership

  • Identify issues, trends and recommend automation/process improvements

  • Escalate issues appropriately and work with partner teams to resolve

  • Active participant in Team Meetings, Weekly Stand Ups and Partner Meetings

  • Maintain a risk and controls focus

  • Other duties as assigned.

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What skills you need to bring to the table:

  • Self motivated and demonstrate the ability to work under limited supervision

  • Excellent organizational skills, time management skills, and great attention to detail

  • Ability to manage multiple tasks and prioritize workflow

  • Demonstrates strong written and verbal communication skills as well as professionalism in working with internal associates at all levels and our external partners

  • Proactive with high level problem solving skills

 

Work from Home Technology Requirements:

  • A secure home office environment that is free from background noise and distractions

  • A reliable private internet connection that is not supplied via cellular data or hotspot

    • A private network that is password protected where you have ownership or line of sight to every device on the network

    • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

    • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

    • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

    • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page

  • Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

 

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

 

Work from Home Living Requirements:

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live or work internationally, in the states of California, Hawaii, or US territories. If you are unable to attain the required Capital One Work from home compatible internet access or living requirements, Capital One reserves the right to rescind this offer.

 

Basic Qualifications:

  • High school diploma, GED or equivalent certification

  • At least 1 year of banking experience

  • At least 1 year of experience using Microsoft Office or Google Suite


Preferred Qualifications:

  • 2+ years of accounting or financial reporting experience

  • 3+ years of experience using Microsoft Office or Google Suite

  • 2+ years of experience in ATM, Cash Management, and logistics


Atthis time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

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