Strategic Account Manager, Amazon Publisher Services Job at Amazon in San Francii-id -1652

Description Amazon Publisher Services (APS) helps digital publishers around the world build and grow thriving businesses. We provide services and advanced technologies to web, mobile app, and streaming TV publishers of all sizes, including many of comScore’s global top 100, to help them monetize their content with demand from Amazon and other programmatic buyers. Our server-side header bidding solutions are fast and reliable across devices, handling billions of queries per day, delivering ads in milliseconds. The result is more profitable advertising for publishers and more relevant ads for customers. We are seeking a technology-savvy and customer obsessed Strategic Account Manager. In this role, you will have the opportunity to join Amazon’s rapidly growing Advertising organization and help build industry-leading solutions for publishers. You will own relationships with some of the largest publishers and maximize the value our publishers receive from APS’ suite of cloud services. Your analytical acumen and customer-facing skills will enable you to effectively represent APS within a customer’s environment, and drive discussions with senior leadership regarding growth opportunities, incidents, and quarterly business reviews. You will provide advocacy and strategic direction to help plan and build solutions for internal and external customers. The close relationships developed with your customers will empower you to understand their business needs and challenges so you can help customers achieve the greatest value from APS. Join this team to experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon Inc. (AMZN), one of the world’s leading Internet companies. 

 

 

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Remote Data Entry, $40/hr, Part-Time, No Degree Required
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Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
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Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
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We provide a highly customer-centric, team-oriented environment in our offices located in Palo Alto, Austin, New York, Los Angeles, London, and Tokyo. Learn more at aps.amazon.com. Key job responsibilities Manage all phases of relationships with our North America publishers Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities. Successfully launch new publisher products, share publisher and overall industry feedback and guide publisher program strategy. Analyze performance data and provide data-driven insights to improve our advertising programs. Define processes and workflows that help deliver amazing customer experiences. Develop solutions to address key operational challenges, customer pain points, and sources of friction. Employ consultative, long-term approach and build productive relationships with publishers. Translate publisher feedback into product requirements and collect market intelligence to help guide the overall direction of the program. About the team Amazon Advertising is a fast-growing multi-billion-dollar business that includes advertising on desktop, mobile, and connected devices. Ads appear on Amazon and thousands of third-party sites. Basic Qualifications 3+ years of digital advertising and client facing roles experience Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience in e-commerce or online advertising Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,500/year in our lowest geographic market up to $131,600/year in our highest geographic market. 

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