Remote Customer Service Chat Representative ($25/hour) in Baltimore, MD in Remote Job Central IOD-1971
Coastal Travel Solutions is a leading travel agency that provides exceptional travel experiences to its clients. We are currently seeking a Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will play a critical role in providing our clients with top-notch customer service.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide information about our travel services and products
Help customers book and manage their travel itineraries
Resolve customer complaints and issues effectively and efficiently
Work with other teams to ensure customer satisfaction
Requirements:
High school diploma or equivalent
Excellent communication skills, both verbal and written
Ability to work in a fast-paced environment
Comfortable using computers and software applications
Strong problem-solving skills and attention to detail
Customer service experience preferred but not required
Compensation:
This is an entry-level position with a starting hourly pay rate of $25/hour. We offer a flexible work schedule and opportunities for advancement within the company.
About Coastal Travel Solutions:
Coastal Travel Solutions is a full-service travel agency that offers customized travel packages to meet the needs of our clients. Our team is made up of experienced travel professionals who are dedicated to providing exceptional customer service.
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FAQs About Remote Work:
Q: Is this a fully remote position? A: Yes, this is a work from home position.
Q: What are the equipment requirements for this position? A: You will need a computer with reliable internet access, a headset, and a quiet workspace.
Q: Will I receive training for this position? A: Yes, we provide comprehensive training to ensure you have the knowledge and skills needed to succeed in this role.
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