Allied Universal Remote Training Representative in Charlotte, North Carolina id-1259

December 26, 2024

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!

Are you looking for a Part-Time Job working a few times a week (15-20 hours) a week? Have some flexibility with your schedule? Do you like training others? Looking for some ability to work remote? It can be based anywhere in the US. We will train you.

Deposita(TM), an Allied UniversalÂ® Company, is hiring a Training Representative. The Training Representative will train customer store level personnel on specific technology and the use of their new cash-handling device. The goal is to effectively present comprehensive training in a professional manner either in person or virtually (depending upon the assigned site). This will be accomplished by utilizing the information obtained through training/shadowing to conduct specific training for the end user.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Effectively facilitate virtual training content using company provided laptop.
Use various applications to deliver virtual training such as PowerPoint, internal systems, remote manager, Zoom, Teams
Execute and track the completion of scheduled training events

BASIC QUALIFICATIONS:

Formal Education, Licenses, and Certifications Required:
Must possess a high school diploma or equivalent
Type and Length of Specific Experience Required:
Must possess a minimum of two (2) years of training, retail, accounting, or customer service experience
Must possess experience in retail operations, training, cash handling, accounting, bookeeping, loss prevention or guest service industry
Work experience must demonstrate each of the following:
Ability to exercise discretion and independent judgment by using industry knowledge and fully comprehending clientsâ€™ business models and needs
Ability to present comprehensive training in a friendly, empathetic, and helpful manner
Ability to be a skillful and fluid communicator, possessing the flexibility to communicate effectively with client personnel (including leadership) in the style and manner that they prefer
Troubleshooting issues related to systems, process, and/or device performance

Other:

Must be able to work flexible schedules (potentially including split shifts, early AM and/or evening hours)
Ability to travel a plus for possible site training

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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